Our Customer Service Commitment
We run Manytones Music as a business as well as a creative project from the ground up. This means we can deliver top quality musicianship and vocals but allows us to be organised, professional and committed to providing you with the best possible service and communication at all times.
Our Business Owner and Managing director Philip Brown is principally a top quality session musician and MD, but with a background in project management, finance and customer service is better positioned than most to provide you with the most hassle free and efficient music service!
Our aims are simple and we hope to provide and live the following values to all of our stakeholders be it customers, musicians, or suppliers.
Creating an all inclusive culture of warmth, compassion, belonging and creative energy
Diligence, professionalism and honesty at all times
A continual strive for growth, personal development and employee development
To provide and develop the best possible musicians, vocalists and musical arrangements
To listen, respond and accommodate on a timely basis wherever possible
Our Speedy Response Policy
We aim to respond to any enquiry, quote or e-mail within 24 business hours or the following working day if your request came during the weekend.
Our Quality Promise
Our musicians and singers are talented and passionate about what they do. This kind of person is essential to the successful operation of the business and enables its continued growth whilst maintaining an environment of creativity. This thought process underpins the qualities required to work for Manytones Music and enables us to commit to the following:
Premium quality musicianship and vocals
Continually evolving and changing setlist - inclusive of existing timeless classics
Unique, bespoke arrangements of the highest quality
High Energy, Well Presented Performance
Premium quality PA system and sound
Our commitment to performance engagements?
We use e-signature meaning all of our bookings are legally contracted for your peace of mind. We will chat with you at the point of booking at several times in the lead up to the performance - making sure that everything is as you want it.
Feel free to contact us at any time! Any question should be sent by email to email@example.com.